Privacy Policy

A legal disclaimer

Nexus Academy provides language courses, soft skills development, professional development courses, and internationally recognized certifications. While we strive to offer high education and, we cannot guarantee specific outcomes or success from our programs. Participants are responsible for their own learning and career decisions. By enrolling in our courses, you acknowledge and accept these terms.

Privacy Policy

Introduction

Nexus Academy respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, attend our programs, or otherwise engage with our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Who We Are
Nexus Academy is an educational institution located in Uttara, Dhaka, Bangladesh. We provide language courses, professional development (PD) sessions, and internationally recognised certifications to learners and professionals in Bangladesh and beyond.

Information We Collect
We may collect the following types of personal data:

Personal Identification Information: Full name, date of birth, gender, nationality, student ID
Contact Information: Email address, phone number, residential address
Academic and Professional Information: Educational background, professional experience, certifications
Payment Information: Bank or mobile payment transaction details (we do not store card or PIN details)
Technical Information: IP address, browser type, device information, cookies, and usage data

How We Use Your Information
We use the information we collect to:

Register you for our courses and programs
Process your enrolments and certifications
Communicate with you regarding your courses, events, and updates
Respond to your inquiries and provide customer support
Maintain internal records and academic progress
Improve our website, programs, and services
Comply with legal and regulatory requirements

Disclosure of Information
We do not sell, trade, or rent your personal data. We may share your data with:

Trusted third-party service providers (e.g., online platforms, examination boards)
Regulatory or accrediting bodies (if necessary for certification or compliance)
Government authorities when required by law

Data Security
We implement appropriate physical, technical, and administrative safeguards to protect your data from unauthorised access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights
Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your personal data
Object to or restrict certain data processing
Withdraw consent at any time (where applicable)
Lodge a complaint with a relevant data protection authority

To exercise these rights, please contact us at [insert email address].

Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your experience. You may choose to disable cookies via your browser settings; however, some parts of our website may not function properly as a result.

Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of such sites. We encourage you to read their privacy policies before providing any personal information.

Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children without parental consent.

Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with a revised “last updated” date. We encourage you to review this policy periodically.